A first night deposit is taken at the time of reservation. Should you cancel at any point, there is a $20 cancellation fee. If you cancel within 7 days of your arrival, we reserve the right to keep your first night deposit.
Guests may be able to change their dates if we have the availability and enough advance warning.
Groups are welcome at The Appenzell and we have developed these policies to make their stay as rewarding as possible while curtailing the problems that can make a good time go sour.
Initially, a group coordinator will be in contact with The Inn to lay out the type, configuration, specific desires, and payment methods of the group.
All members of the group must make their group affiliation known at time of booking.
All guests will register with The Inn on arrival. We require an exact accounting of all guests and which guests are in what rooms.
No one other than registered guests is to be on property without the prior knowledge and consent of The Inn. Our facilities, such as the pool or showers, are not for the use of unregistered guests. Any authorized unregistered guests will be the responsibility of a registered guest sponsor who will guarantee restitution for violations of policy or damage.
Even if the group has bought ‘the house,’ it is essential that proper respect for the property, staff and all other guests be maintained.
In all circumstances, the management of The Inn will be the final arbiter as to which actions of the group are detrimental to The Inn, staff, or other guests.
The standard Peak Season Cancellation Policies will apply to all group reservations plus any deposits required for catered meals and similar events.
The owners of The Appenzell Inn guarantee that we and our staff will do our very best to meet or exceed any reasonable expectation of our guests based on the information contained in this website. For those unexpected events that can happen in an imperfect world, there will always be an owner or manager on site to make every attempt to correct the situation.